Pricing
Creating a Pot
Free
There are no additional fees or platform charges.
Spending a Pot
Free
You can choose between gift vouchers or transfer the funds to a bank account using a Visa or Mastercard debit card.
Transaction Processing Fee
1.9% + 20p
Simple and clear transactions
A transaction processing fee of 1.9% + 20p is applied to each contribution made to a Pot. This fee covers the cost of processing payments through third-party providers, safeguarding our services from fraudulent activity, and maintaining the security of Pots.
Easy and quick top-ups
We allow contributors to add an optional extra amount, called a "top-up", to their contribution. Not only does this cover the transaction processing fee, ensuring that the full intended amount is added to the Pot, but it helps support our mission of celebrating the individuals and stories behind each Collection Pot.
How do we use the top-up:
Here to help
A dedicated customer support team who are always on hand.
Always free
Creating and spending Pots is always free - we don't think anyone receiving a gift should pay.
Easy as 1,2,3
Exciting new platform features, making group gift collections a breeze.
Safe and secure
Rock-solid security systems and payment protection that lets you focus on what really matters - getting those last few contributions in!
Our top asked questions
How does Collection Pot store my personal data?
At Collection Pot we take the safety of all your personal data very seriously! Your personal details are all encrypted and secured under lock and key to ensure they are not seen or used for anything other than the redemption of your Pots.
Can I amend who the Pot goes to?
Of course! You’re allowed to change the recipient of the Pot at any time. This includes switching a Pot from being a ‘Send to Someone Else’ Pot to a ‘Send to Me’ Pot.
Does it matter what country I set the Pot up in?
When creating a Pot, please ensure you are based in the United Kingdom, Ireland, Italy, Australia or New Zealand. Please note that Pots are only redeemable in the country that you selected when setting up the Pot.
What is a Gift Card Only Pot?
A Gift Card Only Pot can only be redeemed to a selection of gift cards. These Pots do not incur transaction processing fees meaning it is to totally free to add to the Pot. Please note that it is currently not possible to change these Pots to make them redeemable via bank transfer.
Can I withdraw my Pot to a bank account?
Pots in the United Kingdom can be instantly transferred to almost all bank accounts, free of charge. Unfortunately, we currently cannot accept Chase and Citi Bank cards or any corporate debit cards for instant transfer.
Funds usually reach your account in seconds, with the exception of users who bank with HSBC, First Direct, Santander, and the Co-Operative Bank, where funds typically arrive the next working day.
+44 (0)330 1755 428
hello@collectionpot.com
