Hello, we’re Collection Pot. Through our platform (accessible on this website https://www.collectionpot.com) you can set up different Collection Pots as Creators to allow a group of individuals to contribute money for the benefit of someone or for a special event  (we refer to this as our “Services”). 

Below is some important information about how we collect and use your personal data when you use and interact with this website, communicate with us (via the website or any other method) and use our Services. 


Collection Pot Limited is a limited company registered in England (company number 10554265) with registered address at 22-24 Harborough Road, Kingsthorpe, Northampton, NN2 7AZ, United Kingdom.  

Collection Pot Europe Limited is a limited company registered in the Republic of Ireland (company number 728944) with registered address 3rd Floor, 40 Mespil Road, Dublin 4, Ireland D04 C2N4  

Collectively we refer to ourselves as “we”, “us” and “our” throughout this notice.  

Under Data Protection Laws in the UK and EU we are a Data Controller which means that we are responsible for the personal information (known as “Personal Data”) that we hold about you. 

If you have any questions about this privacy notice, including any requests to exercise your legal rights (which are described below), please contact us using the contact details below: 

Email address: privacy@collectionpot.com 


Personal data” means any information about an individual from which that person can be identified.  We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: 

  • Identity Data which includes your first name, last name, any previous last names, username or similar identifier, marital status, title, date of birth and gender, copies of identity documentation such as your passport, Driving Licence or Government issued ID and proof of address (such as copies of bank statements, council tax bills and/or utility bills).  We may also collect images/video of you as part of our user verification process. 
  • Contact Data which includes billing address, delivery address, email address and telephone numbers. 
  • Financial Data which includes bank account numbers and sort codes and payment card details. 
  • Transaction Data which includes information about any recipients you wish us to deliver products or provide Services to, and other details of products and Services you have purchased from us.
  • Technical Data which includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site. 
  • Profile Data which includes your username and password, purchases or orders made by you. 
  • Usage Data which includes information about how you use the Site, products and Services. 
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. 

We also collect, use and share anonymised aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may use aggregated and anonymised individuals' Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering. 

Aside from information that we collect about you with your consent when we verify your identity (matching your image to the one shown on your identity documents – this is known as “biometric data”) We do not knowingly collect any other Special Categories of Personal Data about you. This includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic data, or any information about criminal convictions and offences.  Please avoid providing any information of this nature when you complete a description of your Pot. 


We use different methods to collect data from and about you including: 

Your interactions with us. You may give us your personal data by filling in online forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: 

When you share information about other people with us (for example, by providing their contact details if they are a recipient, or if you provide a description of your pot which includes information about a person you are collecting money for) you must make sure that you have the permission of that person to do so.  Please avoid sharing anything that would be considered “special category” personal data such as their race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about their health, or any information about their criminal convictions and offences. 

Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our Cookie Policy for further details. 

Third parties or publicly available sources. We will receive personal data about you from various third parties as set out below  

• Technical Data is collected from the following parties: 

• analytics providers;  

• advertising networks; and 

• search information providers. 

• Contact, Financial and Transaction Data is collected from providers of technical, payment and delivery services such as Checkout Ltd and Modulr Finance Ltd.  We will also share your personal data with these third parties so that we can provide our Services to you: more information about this is provided below. 


The law requires us to have a legal basis for collecting and using your personal data.  We rely on one or more of the following legal bases: 


We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. 

Purpose/Use Type of data Legal basi
To register you as a user so you can take advantage of the website’s features Identity
Performance of a contract with you  
To process donations and claim Gift Aid if applicable Identity 
Performance of a contract with you 
To provide our Services to you and to process and deliver your order for a product including by sharing your information with our third party Payment Service Providers and Product Providers to enable them to: Manage payments, fees and charges,  Collect and recover money owed to us Deliver Products to you Make payments to your bank account Identity  
Marketing and Communications 
Performance of a contract with you  Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include: Notifying you about changes to our terms or privacy notice Dealing with your requests, complaints and queries Sending you emails regarding your use of our Services or products and alerts relating to orders Verifying your identity Verifying you as a genuine user Identity
Marketing and Communications 
Performance of a contract with you  Necessary to comply with a legal obligation Necessary for our legitimate interests to keep our records updated and manage our relationship with you, to verify your identity and to prevent fraud Consent – we will ask for your consent before we process any of your biometric data, for example when we compare your image to the one on your identity documents.  
To enable you to partake in a prize draw, competition or complete a survey Identity  
Marketing and Communications 
Performance of a contract with you  Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)  
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)   Identity 
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) Necessary to comply with a legal obligation 
To deliver relevant website content and online advertisements to you and measure or understand the effectiveness of the advertising we serve to you Identity  
Marketing and Communications  
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) 
To use data analytics to improve our website, products/services, customer relationships and experiences and to measure the effectiveness of our communications and marketing Technical  
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)  
To send you relevant marketing communications and make personalised suggestions and recommendations to you about goods or services that may be of interest to you, and to send you reminders of special events Identity
Marketing and Communications 
Consent, having obtained your prior consent to receiving direct marketing communications  


When you create an account on our website you will be asked to confirm whether you would like to receive marketing material from us such as the latest news, money collecting tips and exclusive offers by email by ticking a box.  This is called “opt-in consent”. 

We will also get your express opt-in consent before we share your personal data with any third party for marketing purposes. 


You can ask us to stop sending you marketing messages at any time by unticking the box in the “Preferences” section under “Settings” in your user profile, following the opt-out or “unsubscribe” links on any marketing message sent to you or by contacting us here hello@collectionpot.com. Please allow three working days for your opt out to be processed. 

Where you opt out of receiving these marketing messages, you will still receive service-related communications that are essential for administrative or customer service purposes. 


For more information about the cookies we use and how to change your cookie preferences, please see our Cookie Policy


We have implemented reCAPTCHA v3 on our Site which is subject to the Google Privacy Policy and Terms of Use. When you use our Site, reCAPTCHA v3 collects some of your personal information to determine that you are human, and not a bot, to prevent spam. 

The reCAPTCHA API works by checking if there is a Google cookie on your computer, and then adds a reCAPTCHA cookie to your browser to take a snapshot of your browser window at that moment in time. It also gathers certain information, including cookies placed by Google over the last 6 months, time you spend on the Site, the language your browser is set to, the date, and how many mouse clicks you have made on the screen. This information, collected in connection with the use of reCAPTCHA, is sent to Google and will be used for improving reCAPTCHA and for general security purposes and will not be used for personalised advertising by Google. 


We may share your personal data where necessary with the parties set out below for the purposes set out below.  

Third Party Service Providers who provide services to us such as IT support and hosting. 

Name Contact Details Privacy Policy 
Microsoft Microsoft Campus, Thames Valley Park, Reading, RG6 1WG, United Kingdomhttps://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA
RunPod Inc1181 Nixon Dr. #1158, Moorestown NJ 08057, United Stateshttps://www.runpod.io/legal/privacy-policy
Freshworks Technology UK Ltd Technologies UK Limited
3rd Floor, Johnson Building, 77 Hatton Garden, London, EC1N 8JS United Kingdom
Twilio Ireland Limited 3 Dublin Landings North Wall Quay Dublin 1, D01 C4E0 Ireland https://www.twilio.com/en-us/legal/privacy
106 Boulevard Haussmann 75008 Paris, Frace https://www.brevo.com/legal/privacypolicy/
Google Ireland LimitedGordon House, Barrow Street, Dublin 4, Ireland https://policies.google.com/privacy
TikTok Information Technologies LimitedKaleidoscope, 4 Lindsey Street, London, EC1A 9HP, United Kingdomhttps://www.tiktok.com/legal/page/eea/privacy-policy/en
Microsoft Ireland Operations Limited
Microsoft Ireland Operations Limited, One Microsoft Place
South County Business Park, Leopardstown, Dublin 18, Ireland
HotJar LimitedDragonara Business Centre 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Maltahttps://www.hotjar.com/legal/support/dpa
LinkedIn Ireland LimitedGardener House, Wilton Plaza, Dublin 2, Irelandhttps://www.linkedin.com/legal/l/dpa
Pintrest Europe Limited2nd Floor Palmerston House, Fenian Street, Dublin 2, Irelandhttps://business.pinterest.com/en-gb/pinterest-advertising-services-agreement/united-states-of-america/
Usercentrics A/SHavnegade 39, 1058 Copenhagen, Denmarkhttps://support.cookiebot.com/hc/article_attachments/10419255837980
Shufti Pro LimitedCoppergate House, 10 Whites Row, London, E1 7NF, United Kingdomhttps://shuftipro.com/gdpr/
Trust Pilot ASPilestraede 58, 5th Floor, 1112 Copenhagen K, Denmarkhttps://uk.legal.trustpilot.com/for-businesses/data-processing-agreement
OpenAI, L.L.C.3180 18th Street, San Francisco, CA 94110, United Stateshttps://openai.com/policies/data-processing-addendum/
Openweather Ltd30 St Mary's Axe, London, EC3A 8BF, United Kingdomhttps://openweather.co.uk/privacy-policy
MetaMerrion Road, Dublin 4, Irelandhttps://www.facebook.com/legal/terms/Privacy/Europe

Payment Service Providers (listed below) who process your payment and provide e-money accounts.  Please note that these companies have their own Privacy Notices which will provide you with further information about their use of the personal data that you provide to them. 

Name Contact Details Privacy Policy 
Checkout Ltd Wenlock Works, Shepherdess Walk, London, N1 7BQ, United Kingdom https://www.checkout.com/legal/privacy-policy
Modulr FS Limited Scale Space, 58 Wood Lane, London, W12 7R United Kingdom https://www.modulrfinance.com/privacy-policy
Checkout SAS Ltd 20 bis rue, La Fayette 75009, Paris, France https://www.checkout.com/legal/privacy-policy
 Modulr Finance BVWeteringschans 165 C, 1017 XD Amsterdam, The Netherlands https://www.modulrfinance.com/privacy-policy

Third Party Product Providers: where you are the recipient of a Pot and you have selected to use the Pot funds by purchasing one or more products these may be offered via our platform directly to you as the recipient by us via our third-party providers such as: 

Name Service Provided  Contact Details Privacy Policy 
Cardly Printed CardOffice 788 321-323 High Road, Chadwell Heath, Essex, RM6 6AX United Kingdomhttps://www.cardly.net/privacy-policy 
Direct2Florist  ProductsDirect2florist HQ,2 Ormrod St, Farnworth, Bolton BL4 7DW, United Kingdom https://www.direct2florist.com/d2f/privacy-security/

Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice. 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. 


We may transfer your personal data to service providers that carry out certain functions on our behalf. This may involve transferring personal data outside the UK or EEA to countries which have laws that do not provide the same level of data protection as the UK or EU law. 

Whenever we transfer your personal data out of the UK or EEA to service providers, we ensure a similar degree of protection is afforded to it by ensuring that the following safeguards are in place: 


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

We use Secure Socket Layers (SSL), the most advanced security system available. All of the personal information you enter, including your name and address, is encrypted by secure server software before it is safely transmitted across the internet. Our Customer Service Team has access to this information. 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 


We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. 

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. 

By law we have to keep basic information about our users (including Contact, Identity, Financial and Transaction Data) for six years after they cease being users for tax purposes. 


You have a number of rights under data protection laws in relation to your personal data.  

You have the right to

If you wish to exercise any of the rights set out above, please contact us at hello@collectionpot.com

No fee usually required: You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. 

What we may need from you: We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. 

Time limit to respond: We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 


You have the right to make a complaint at any time to the applicable regulator responsible for Data Protection.  

We would, however, appreciate the chance to deal with your concerns before you approach the regulator so please contact us in the first instance. 


We keep our privacy notice under regular review. This version was last updated May 2024. 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. 


This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave this website, we encourage you to read the privacy notice of every website you visit.