🎁 Chip in together to thank a teacher

FAQs

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Common
Questions

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Contributing

Do I need to create an account to contribute to a Pot?

Is the amount I contribute visible?

Is there a card processing fee?

Why am I asked to add a top-up to my contribution?

Can I edit my message?

Creating

What can be customised on my Collection Pot?

What the difference between a Standard Pot and a Set Amount Pot?

What does it cost to create a Pot?

Will the recipient know I have set up a Pot for them?

What is a Collection Pot?

Will my Pot appear in search engines?

Can I close a Pot early?

Can I extend a Pot's closing date?

What is a Gift Card Only Pot?

Does it matter what country I set the Pot up in?

Can I amend who the Pot goes to?

Spending

Where can I spend a Collection Pot?

Can I split the balance?

How long do I have to spend my Pot?

How does Collection Pot store my personal data?

Can I withdraw a Pot to my bank account?

How do I access my purchased gift cards?

How many messages can you fit inside a printed card?

How does my recipient access the Pot to spend the Collection?

Will GIFs be printed?

Can I have an extra envelope?

Can I send a card outside the UK?

Can I change the delivery address once it is ordered?

When will my card be sent?

Still Need Help?
Still Need Help?

We’re happy to help with whatever questions you have. It is always worth checking our FAQ’s first as you may find the answer there.

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Opening Hours 9:00-17:00