Once your Pot closes you, or your recipient, will be sent an email with a link to redeem the Pot where you can mix and match your spend at 60+ retailers.
All messages are editable as long as the Pot is still open. To amend a message, navigate to the ‘Wallet’ in your account and click the ‘Contributions’ tab. Here you will find a history of all your previous messages. Click the edit icon to the right of the message you want to change, and ‘Update’ once you are happy with the new text.
To access a gift card you have purchased, log in and navigate to your ‘Wallet’ in the dashboard. Your ‘Wallet’ will contain both your purchased gift cards and your contribution history.
Pots in the United Kingdom can be instantly transferred to almost all bank accounts, free of charge. Unfortunately, we currently cannot accept Chase and Citi Bank cards or any corporate debit cards for instant transfer.
Funds usually reach your account in seconds, with the exception of users who bank with Santander, The Co-Operative and Curve Cards where funds typically arrive the next working day.
Certainly. You’re allowed to change the recipient of the Pot at any time. This includes switching a Pot from being a ‘Send to Someone Else’ Pot to a ‘Send to Me’ Pot.
When creating a Pot, please ensure you are based in the United Kingdom, Ireland and Italy. Please note that Pots are only redeemable in the country that you selected when setting up the Pot.