Once your Pot closes you, or your recipient, will be sent an email with a link to redeem the Pot where you can mix and match your spend at 60+ retailers.
At Collection Pot we take the safety of all your personal data very seriously! Your personal details are all encrypted and secured under lock and key to ensure they are not seen or used for anything other than the redemption of your Pots.
Of course! You’re allowed to change the recipient of the Pot at any time. This includes switching a Pot from being a ‘Send to Someone Else’ Pot to a ‘Send to Me’ Pot.
When creating a Pot, please ensure you are based in the United Kingdom, Ireland, Italy, Australia or New Zealand. Please note that Pots are only redeemable in the country that you selected when setting up the Pot.
A Gift Card Only Pot can only be redeemed to a selection of gift cards. These Pots do not incur transaction processing fees meaning it is to totally free to add to the Pot. Please note that it is currently not possible to change these Pots to make them redeemable via bank transfer.
Pots in the United Kingdom can be instantly transferred to almost all bank accounts, free of charge. Unfortunately, we currently cannot accept Chase and Citi Bank cards or any corporate debit cards for instant transfer.
Funds usually reach your account in seconds, with the exception of users who bank with HSBC, First Direct, Santander, and the Co-Operative Bank, where funds typically arrive the next working day.